Holiday Inn Niagara Falls-By The Falls By Ihg, Niagara Falls ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

5339 Murray Street, Niagara Falls, Canada, L2G 2J3

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Mobility Access Tub Non-Smoking

Max:

2 persons

33 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Standard Room

Max:

3 persons

33 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Superior King Room

Max:

3 persons

33 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

Niagara Falls800 m

Airports

John C. Munro (YHM) 86.5 km

Pearson (YYZ) 121.2 km

Train

Niagara Falls Station (Ontario) 3.1 km

Bus

Bus stop 1.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Modern and Beautiful!

“Our room was stunning and contemporary, making our stay feel special and luxurious.” view full review

Delicious Meals!

“The restaurant offered fantastic food at reasonable prices, and the atmosphere was welcoming for families.” view full review

Luxurious Amenities!

“I loved the Dove selection of toiletries provided, which made the bathroom experience feel pampering.” view full review

Relaxing Pool Area!

“The pool area was beautifully maintained and perfect for relaxing after a day of sightseeing.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Golf course

Services

Room service
Housekeeping
Laundry
Dry cleaning

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Fax/Photocopying

Children

Children's menu

Spa & Leisure

Seasonal outdoor pool
Indoor swimming pool
Sun loungers
Casino
Sauna
Steam room
Jacuzzi
Shallow end

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

5339 Murray Street, Niagara Falls, Canada, L2G 2J3

Map view

5339 Murray Street, Niagara Falls, Canada, L2G 2J3

City landmarks

332 Prospect St

Niagara Falls State Park

2.5 km

Tower

Skylon Tower

660 m

Waterfall

Horseshoe Falls

1.0 km

101 Old Falls St

Old Falls Street

2.4 km

4950 Clifton Hill

Niagara SkyWheel

1.1 km

6650 Niagara Pkwy

Journey Behind the Falls

1.1 km

Bridge

Rainbow Bridge

1.7 km

Amusement Park

Fallsview Indoor Waterpark

1.6 km

Casino

Casino Niagara

1.4 km

Convention Centre

Niagara Falls Scotiabank Convention Centre

1.0 km

4960 Clifton Hill

Ripley's Believe It or Not

1.3 km

Zoo

Bird Kingdom

1.7 km

Mall

Table Rock Welcome Centre

1.1 km

Niagara Falls

Movieland Wax Museum

1.3 km

4943 Clifton Hill

Guinness World Records Museum

1.2 km

Casino

Seneca Niagara Resort & Casino

2.1 km

Aquarium

Aquarium of Niagara

2.1 km

Church

Mount Carmel Spiritual Centre

1.5 km

Fallsview Casino 6380 Fallsview Blvd

The Avalon Ballroom Theatre At Niagara Fallsview Casino Resort

710 m

4960 Clifton Hill

Clifton Hill

1.2 km

4850 Clifton Hill

Great Canadian Midway

1.3 km

Shopping Area

The Galleria Shops and Dining

710 m

Cave

Cave of the Winds

3.1 km

Waterfall

Bridal Veil Falls

3.1 km

Nearby

5305 Murray St

Fallsview Tourist Area

280 m

6732 Fallsview Blvd

Minolta Tower Centre

590 m

Theatre

Niagara Falls IMAX Theatre

370 m

Art object

Nikola Tesla Statue

500 m

6345 Niagara Pkwy Queen Victoria Park,

Clifton Hill War Memorial

520 m

6170 Fallsview Blvd

Niagara Daredevil Exhibit

280 m

Restaurants

Dairy Queen

200 m

5200 Robinson St The Skylon Tower

Tim Hortons

290 m

6380 Fallsview Boulevard

Bull Market

410 m

6405 Stanley Ave Located behind the Hilton Hotel and Fallsview Casino

Subway

710 m

6380 Fallsview Blvd. Unit 204

Ichiban Sushi Express

710 m

6380 Fallsview Blvd C4

Maxine's Kitchen

350 m

6141 Fallsview Blvd

Country Chalet

390 m

6526 Main St

Fallsview Casino Food Court

1.3 km

Fallsview Casino 6380 Fallsview Blvd

Papa John's Pizza

490 m

5546 Robinson St Unit 5

Snack Shack

690 m

5976 Clark Ave

Starbucks

770 m

6755 Fallsview Blvd Marriott on the Falls Hotel

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

Great location

Made-to-order hot breakfast

Extra charges

Reservation mix-up

7.2/10

Very good

Rooms

7.7

Location

8.7

Service

7.5

Dining

7.2

4/5 based on 1085 reviews

#23 of 127 hotels in Niagara Falls based on Tripadvisor

George

United Kingdom, January 2024

8.2/10

The hotel had modern clean rooms, although our room was on the lower level with no view. The room was pretty and big. The service was very friendly and helpful, despite the lack of a view. The location was excellent, perfect for our plans, very close to the falls. The dining experience was good overall but lacked variety in the buffet. The facilities were well-kept, and the price offered good value for money.

Rooms

8.0

The rooms were modern and clean, although our room had no view from the lower level.

Service

9.0

The service was very friendly and helpful.

Location

9.0

The location was excellent, very close to the falls and perfect for our plans.

Dining

7.0

The dining experience was good, but the buffet lacked variety.

Facilities

8.0

The facilities were well-kept.

Andy

United States, December 2023

6.8/10

The hotel is located in a great area, close to Clifton Hill and the casino, offering a quiet environment at night. The rooms were warm and comfortable but lacked Do Not Disturb signs, and there were cleanliness issues during check-in. The service varied from rude to friendly and efficient, with occasional noisy environments due to staffing issues. The dining experience had some hits and misses, with fresh and basic choices on different days. The hotel's location was perfect for casino visits and proximity to attractions, although some areas like the hot tub were dated.

Rooms

7.0

The rooms were warm and comfortable but lacked a Do Not Disturb sign. There were cleanliness issues at check-in.

Service

6.0

The service varied from being a little rude to friendly and efficient, hindered at times by noisy environments due to staffing issues.

Location

8.0

The hotel's location is great, ideal for casino visits and near attractions, offering a quiet environment at night.

Dining

7.0

The dining experience had some hits and misses with fresh and basic choices on different days.

Facilities

6.0

The facilities had some issues with cleanliness and outdated areas like the hot tub.

Arthur

United States, September 2023

7.8/10

The hotel has very nice updates in the rooms but could use a bit more workmanship on wallpapers and ceilings in the washroom. The check-in wasn't ready until 3, just like for everyone else, but the location was quite nice and an easy walk to the falls.

Rooms

8.0

The rooms have nice updates, but some areas like wallpapers and washroom ceilings could use more attention.

Service

7.0

The staff left chocolate-covered strawberries in the fridge for our anniversary, which was a nice touch. However, there was some rudeness encountered when questioning the charges.

Location

9.0

The location is perfect walking distance from everything and easy for parking. You can even see the falls from the front lobby sidewalk, just a couple of minutes away.

Dining

8.0

The dining experience was good overall, with the only downside being that the breakfast buffet was not as extensive as expected. However, the food quality was good.

Facilities

7.0

Ron

United States, September 2023

7.4/10

The hotel exceeded my expectations with a comfortable room but had some issues like extra charges and breakfast confusion. The location was perfect for exploring Niagara Falls.

Rooms

7.0

The room was comfortable despite some noise from the road. However, I was disappointed to be charged a property fee for a balcony I didn't use and for the unexpected breakfast charges.

Service

6.0

The staff, although friendly and helpful, had a mix-up with our reservation and were not available at a specific time.

Location

9.0

The location was perfect, right in the heart of Niagara Falls attractions and within walking distance to key points of interest.

Dining

7.0

The dining experience was good overall but had some issues with added charges for children's breakfast and limited options.

Facilities

8.0

The facilities were decent overall, providing what was necessary for a comfortable stay.

Great location

Extra charges

Arthur

United Kingdom, June 2023

8.6/10

The hotel is conveniently located within walking distance to the falls and the casino, making it a prime spot for exploring. The rooms are immaculately clean and modern, offering a comfortable stay. However, some maintenance issues need attention, impacting the overall experience. The dining options are impressive, but be cautious of additional charges not included in the package deal.

Rooms

9.0

The rooms were very clean and up to date, providing a cozy retreat.

Service

9.0

The staff, especially the waiter from Croatia, were exceptionally kind and professional, enhancing our stay.

Location

8.0

The location is excellent, only minutes away from key attractions like the Skylon Tower and the falls, a perfect base for sightseeing.

Dining

8.0

The dining experience was delightful overall, but be mindful of unexpected additional charges.

Facilities

9.0

The hotel facilities are impressive, offering all the amenities needed for a comfortable stay.

John

United Kingdom, May 2023

7.4/10

The hotel is conveniently located near the Fallsview Casino Resort and other attractions like Clifton Hill, making it a good choice for exploring the area. The room had some cleanliness issues and maintenance concerns but was overall comfortable. The dining options were basic, and there were minor inconveniences with the facilities and services.

Rooms

7.0

The room was clean and without carpet, but there were some maintenance issues like a sliding door that didn't close properly. It was spacious and smelled of smoke which was unpleasant.

Service

8.0

The staff was accommodating and left a nice surprise gift in the fridge for our special occasion. They were professional and friendly throughout our stay.

Location

9.0

The location was convenient, close to the attractions and within walking distance to many places of interest. However, there were some cleanliness issues in the vicinity.

Dining

6.0

The dining experience was average with simple but tasty options. However, some extras like the buffet for kids required additional charges, which was not ideal.

Facilities

7.0

The facilities were functional, but there were minor inconveniences like an early disposal request in a single garbage bag. Some improvements could enhance the overall experience.

Great location

Maintenance issues